“After installing a stove with a flue liner, the customer wasn’t happy with the look of the stove so quickly paid me to install another with the same output. It was a new off the line direct air feed type of stove, every time the door was opened when lit smoke would spill out into the room. The manufacturer acknowledged there was an issue with this stove and even after the baffle was reduced twice the stove was still not functioning adequately for me to sign it off. At this point the customer’s house smelt like a bonfire so he was ready to remove it and put his old stove back in. As a last resort we tried a FlueCube, with instant results the stove pulled correctly even with the door open and the glass stayed clean. Within two weeks the customer’s house smelt fresh again. I will definitely be using the cowl again in the future.”